smartData has a complete approach to all risks for business continuity making plans and disaster control, consisting of a response plan for the covid-19 pandemic. We are maintaining strong and healthy relations with our customers by providing 24*7 technical support. Rapidly enabling work from home with increased security controls through the VPN server ensured business continuity for all of our customers in this pandemic situation. To ensure our dedication towards 3C’S, we are continuously connecting with our customers through video conferencing and other virtual live interaction tools to meet up their business requirements. Some of the interactions which need to be mention are:
Point of Care healthcare solutions
While the world is moving towards remote patient monitoring one of our current work uses AI and HIPAA-compliant mobile apps to facilitate wound management and real-time consultation with wound experts to manage wound healing progress rate and wound treatment supplies. These vital signs such as heart rate, respiratory rate, oxygen saturation, etc. are also monitored.
Ensuring a safe workplace through IT
To ensure the safe return of people to offices and other institutions smartData has collaborated with clients globally to develop contact tracing apps while monitoring the continuous daily health status of people. Through BLE & IoT integration our mobile developers are working on native & hybrid platforms to trace any new case and make the work environment safer.
US healthcare discussion
High level Business discussion where our VPs and CEO present with our US healthcare client to discuss patient engagement application & Healthcare insurance in a broader way to know the exact project end goal. Such interactions ensure our 3C’s i.e. CustomerCentricity, CustomerCredibility, and CustomerCommitment.
BusinessMeet, Europe – Q4 2019
Client visits are pivotal not only in building trust but in nurturing & developing strong collaborative working relationships with multiple clientele. Our frequent US visits are examples of our work culture focusing on the 3B's i.e. 'BigCollaboration', 'BigCommunication' and 'BigThinking' to provide deep business understanding.
Client Meet, US– Q4 2019
Onsite visits allows one to obtain monitoring data through close observation; giving the individual the opportunity to identify, & resolve problems at the operating level. Along with a significant change in the professional’s outlook such visits helps one in understanding the new work culture & ethics further enhancing the business decisions.