smartData has a complete approach to all risks for business continuity making plans and disaster control, consisting of a response plan for the covid-19 pandemic. We are maintaining strong and healthy relations with our customers by providing 24*7 technical support. Rapidly enabling work from home with increased security controls through the VPN server ensured business continuity for all of our customers in this pandemic situation. To ensure our dedication towards 3C’S, we are continuously connecting with our customers through video conferencing and other virtual live interaction tools to meet up their business requirements. Some of the interactions which need to be mention are:
Business Meet, Europe – Q4 2019
The importance of business travel is still recommended despite the digital era. Our business consultants are always on the move in providing best client services and assistance. With a focus on extending collaboration, helping expand client business and seeking new verticals, our representative marked another successful business trip to Europe.
Healthcare client visit
A recent visit by our healthcare client at smartData HQs resulted in strong discussions about US healthcare and the use of medical cannabis for mental wellness. From meetings in HIMMS to current discussions, advantages are being discussed in primary care.
Creating Workable Solutions
Working together on the insurance project requires continuous updates with complainces and user data. This meeting with a client from the fintech industry was focused on these similar terms to recheck and find new possibilities.
Collaborative Success: Client Visit
A visit to our Nagpur facility by a healthcare client led to a series of discussions on business flow and application roles. Thoughts were exchanged with the team and benefits of effective DME (durable medical equipment) management were highlighted.